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Privacy Policy


Pursuant to Article 13 of Regulation (EU) 679/2016 and Legislative Decree no. 196 of 30 June 2003 and subsequent modifications

Dear Customer,

Since you are providing us with your personal data, we invite you to read this informative report, specifying that "Personal data" refers to the information indicated in Article 4 of the Regulation (EU) 679/2016 (GDPR).

Hevolus srl, with registered office in Via G. Agnelli, 31 - Zona ASI - 70056 Molfetta (Bari), Tax Code and VAT number 05612750728 (hereinafter "Controller"), as data controller, informs you that in accordance with the Legislative Decree no. 196 of 30 June 2003 (hereinafter, "Privacy Code") and art. 13 of the EU Regulation n. 2016/679 (hereinafter, "GDPR") that your data will be processed in the following manner and for the following purposes:


1. Subject of the processing

The Controller processes personal data, such as name, surname, company name, address, telephone number, e-mail address, bank and payment details) - hereinafter, "personal data" or "data") that you have communicated when preparing, carrying on and closing the contracts for the services offered by the Controller.

2. Purpose of the processing

Your personal data are processed:

A) Without your declared consent (Article 24, a), b), c) of the Privacy Code and art. 6 b), e) GDPR), for the following Service Purposes:

  • Closing the contracts for the services provided by the Controller;

  • Fulfilling the pre-contractual, contractual and tax obligations deriving from current relations with you;

  • Fulfilling the obligations established by the law, by a regulation, by the community legislation or by a directive of the Authority (i.e. those linked to anti-money laundering);

  • Exercising the rights of the Controller, for example the right of legal defense;

B) Only upon your specific and clear consent (articles 23 and 130 of the Privacy Code and article 7 of the GDPR), for the following Marketing Purposes:

  • Sending newsletters, commercial communications and / or advertising material on products or services offered by the Controller and surveys on the degree of satisfaction on the quality of services by e-mail, mail and / or sms and / or telephone contacts;

  • Sending commercial and / or promotional communications of third parties (for example business partners, insurance companies, etc.) by e-mail, mail and / or sms and / or telephone contacts;

Please note that if you are already a customer, we may send you commercial communications concerning services and products of the Controller similar to those you have already used, subject to your dissent (Article 130 paragraph 4 of the Privacy Code).

3. Processing methods

The processing of your personal data is carried out by means of the operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are subjected to both paper and electronic and / or automated processing.

The Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of relationship for Service Purposes and for no more than 1 year from the collection of data for Marketing Purposes.

4. Access to data

  Your data may be made accessible for the purposes in art. 2.A) and 2.B):

• To employees and collaborators of the Controller in Italy and abroad, as persons in charge and / or internal managers of the processing and / or system administrators;

• To third-party companies or other subjects (such as credit institutes, professional firms, consultants, insurance companies for the provision of insurance services, etc.) that carry out outsourced activities on behalf of the Controller, as external managers of the processing.

5. Data communication

Without the need for express consent (former Article 24, a), b), d) Privacy Code and art. 6 b) and c) GDPR), the Controller may communicate your data for the purposes mentioned in art. 2.A) to Supervisory Agencies, Judicial Authorities and to insurance companies for the supply of insurance services, as well as to those subjects to whom the communication is mandatory by law for the accomplishment of the previously mentioned purposes. These subjects will process the data as independent data controllers. Your information will not be published.

6. Data transfer

Personal data are stored on servers located at our registered office, within the European Union. In any case, it is understood that the Controller, will have the right to move the servers even outside the EU if necessary. In this case, the Controller hereby ensures that the transfer of non-EU data will take place in accordance with the applicable legal provisions, subject to the stipulation of the standard contractual clauses provided by the European Commission.

7. Nature of the provision of data and consequences of refusal to reply

The provision of data for the purposes mentioned in art. 2.A) is mandatory. In their absence, we cannot guarantee the services of the art. 2.A).

The provision of data for the purposes mentioned in art. 2.B) is optional. You can therefore decide not to give any data or to subsequently deny the permission to process the data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material concerning the Services offered by the Controller. However, you will continue to be entitled to the Services mentioned in art. 2.A).

8. Rights of the interested party

As an interested party you can exercise the rights mentioned in art. 7 of the Privacy Code and art. 15 GDPR and precisely the right:

I. To obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;

II. To obtain the indication: a) about the origin of your personal data; b) about the purposes and methods of the processing; c) about the logic applied in case of treatment carried out with the aid of electronic instruments; d) about the details of the Controller, the managers and the designated representative in accordance with art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) about the subjects or categories of subjects to whom your personal data may be communicated or who may obtain it as designated representative in the territory of the State, as managers or processors;

III. To obtain: a) the update, rectification and, when interested, integration of data; b) the cancellation, transformation into anonymous form or the chance to block the data that are being unlawfully processed, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; c) the declaration that the operations mentioned in a) and b) have been brought to the attention - also as regards their content - of those to whom the data have been communicated, unless such fulfillment proves impossible or involves a use of means which are manifestly unbalanced compared to the protected right.

IV. To object, in full or in part: a) to the processing of personal data concerning you for legitimate reasons, even if they are pertinent to the purpose of collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by e-mail and / or through traditional marketing methods by telephone and / or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones. However, the interested party has still the possibility to exercise the right of opposition even if only partially. Therefore, the interested party can decide whether to receive only communications using traditional methods or only automated communications or none of these two types.

Where applicable, you can also exercise the rights mentioned in art. 16-21 GDPR (      Right to rectification, Right to erasure (‘right to be forgotten’), Right to restriction of processing, Right to data portability, Right to object), as well as the Right to lodge a complaint with a supervisory authority

9. How to exercise your rights

 You can exercise your rights at any time by following one of these methods:

• send a letter by registered post with a form for acknowledgement of receipt to Hevolus s.r.l. – Registered/Legal office in Via G. Agnelli, 31 - Zona ASI - 70056 Molfetta (Bari)

• send an e-mail to

10. Controller, privacy manager and processors.

The Controller is Antonella La Notte with registered/legal office in Via G. Agnelli, 31 - Zona ASI - 70056 Molfetta (Bari).

The updated list of privacy managers and data processors is kept at the registered office of the Controller.

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